Vibe3DHow can we help?
Get help with Vibe3D, your account, or the Vibe3D plugin for ChatGPT and Codex.
Email support
Contact our team by email. You do not need to sign in.
support@vibe3d.aiChat with us
Sign in to Vibe3D and open the support chat on your profile page.
Open my profileHelp us understand the issue
Include the feature you were using, what happened, and any error message. If relevant, add your project name and a screenshot you are comfortable sharing. Never send passwords or access tokens.
Using the Vibe3D plugin
The plugin renders architectural model views, enhances photos and existing renders, and lets you revise saved designs. For a new image, attach a PNG or JPEG smaller than 10 MB. Export a view from your modeling software before uploading; native CAD files are not supported by the plugin.
Rendering uses your Vibe3D account credits. Manage purchases and your account in the Vibe3D app. Contact us for help with billing or a failed render.